Shipping Information

Shipping within New Zealand

Shipping within New Zealand is FREE on ALL ORDERS.

We use a FREE CourierPost Tracked service for all deliveries. We offer a signature required service free of charge for all orders over $150.
LoveHearts orders are dispatched within 3 to 7 days. LoveLoops orders are usually dispatched within 7 to 15 days. Gift Vouchers, chains and non-engraved items are dispatched immediately. We’ll provide an expected dispatch date soon after we receive your order. We’ll email you again when your order is dispatched. The delivery target is overnight, but add 2-3 days if you have a rural 'RD' address.

International Shipping

LoveLoops ships internationally to Australia, Asia, USA, Canada, UK, Europe, South Africa, and other locations by request. Please note that customs in the receiving country may charge taxes and duties that LoveLoops have no control over. These charges are the responsibility of the customer.

Australia

Shipping to Australia is FREE

For orders over $250 we use a New Zealand Post International Courier service which is tracked and requires a signature upon delivery. For orders under $250 we use an International AirMail service. LoveHearts orders are dispatched within 3 to 7 days. All other orders are usually dispatched within 7 to 15 days. Gift Vouchers, chains and non-engraved items are dispatched immediately.We’ll provide an expected dispatch date soon after we receive your order. We’ll email you again when your order is dispatched. The delivery target is 2 to 4 business days for Courier or 4 to 12 days for AirMail.

Japan, Singapore & Hong Kong

Shipping to Japan, Singapore & Hong Kong costs $27.00.

We use a New Zealand Post International Courier service which is tracked and requires a signature upon delivery. LoveHearts orders are dispatched within 3 to 7 days. All other orders are usually dispatched within 7 to 15 days. We’ll provide an expected dispatch date soon after we receive your order. We’ll email you again when your order is dispatched. The delivery target is 2 to 5 business days. We are unable to deliver to PO Box addresses in Japan. 

UK and Europe

Shipping to UK and Europe costs $44.00.

We use a New Zealand Post International Courier service which is tracked and requires a signature upon delivery. LoveHearts orders are dispatched within 3 to 7 days. All other orders are usually dispatched within 7 to 15 days. We’ll provide an expected dispatch date soon after we receive your order. We’ll email you again when your order is dispatched. The delivery target is 5 to 6 business days. We are unable to deliver to PO Box addresses in this area. 

We are able to ship to the following European countries: UK, Ireland, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland.

USA and Canada

Shipping to USA and Canada costs $40.00.

We use a New Zealand Post International Courier service which is tracked and requires a signature upon delivery. LoveHearts orders are dispatched within 3 to 7 days. All other orders are usually dispatched within 7 to 15 days. We’ll provide an expected dispatch date soon after we receive your order. We’ll email you again when your order is dispatched. The delivery target is 4 to 6 business days.

Shipping to South Africa

Shipping to South Africa costs $50.00.

We use an International Courier service which is tracked and requires a signature upon delivery. LoveHearts orders are dispatched within 3 to 7 days. All other orders are usually dispatched within 7 to 15 days. We’ll provide an expected dispatch date soon after we receive your order. We’ll email you again when your order is dispatched. The delivery target is 2 to 10 business days following dispatch and we will email you when your order is dispatched.

Shipping Physical Gift Cards

Shipped for FREE by post to New Zealand and Australian addresses. If you live outside of these areas please purchase an emailed Gift Voucher.

Multiple Shipments

If required, these are at no additional charge to the customer.